Hotel & Museo Casa Turquesa, Cancun - Reviews, Room Options & Prices 2025

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About the Hotel

Calle Retorno Boulevard Kukulcan, Km. 13.5, Cancun, Mexico, 77500

Hotel & Museo Casa Turquesa is located in the heart of Cancun's Zona Hotelera, directly on the beach. This luxury boutique hotel features a unique combination of accommodation and art, appealing to discerning travelers and celebrities. The property offers a secluded atmosphere with access to vibrant attractions and fine dining options nearby. With a distinct focus on personalized service, it caters to both leisure and business guests.

Location

Hotel & Museo Casa Turquesa is positioned within easy reach of popular attractions such as Cancun Wax Museum and the Interactive Aquarium. Guests can explore local shopping and entertainment venues along Avenida Kukulkan. The location offers convenient access to a range of recreational activities, enriched by the natural beauty of Cancun's sandy beaches. Transportation options are readily available to facilitate guest mobility throughout the area.

Rooms

Each room at Hotel & Museo Casa Turquesa is equipped with a private bathroom, seating area, and flat-screen TV with satellite channels. Guests can enjoy stunning sea views from their private terraces, which also feature hot tubs. The suites include additional amenities such as clock radios with iPod connectivity and spacious living areas. The décor emphasizes comfort and relaxation while providing a luxurious experience.

Eat & Drink

El Mirador Restaurant offers a poolside dining experience with views of the Caribbean Sea, showcasing local and international cuisine. For a more intimate dining option, Celebrity serves continental cuisine in a cozy atmosphere. Terraza Belle Vue provides an open-air setting under a palapa, overlooking the lagoon, creating a unique dining atmosphere. The hotel also features a bar for casual drinks and socializing.

Leisure & Business

The hotel encompasses various leisure features including an outdoor swimming pool, private beach area, and a lighted tennis court for active guests. Business travelers benefit from concierge services, which assist with special arrangements such as tours and reservations. Additionally, the hotel can be rented for gatherings, making it an ideal venue for executive retreats or weddings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double or Twin Room

Max:

2 persons

70 m²

Bed options:

2 King Size Beds

Sea view

Shower

Balcony

room details

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Two-Bedroom Suite

Max:

2 persons

120 m²

Bed options:

1 King-size bed

Sea view

Shower

Private pool

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Cancun 10.7 km

Airports

Cancun (CUN) 18.9 km

Isla Mujeres (ISJ) 30.7 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Charming Restaurant Experience

“I thoroughly enjoyed the quaint restaurant at Casa Turquesa that served simple yet delicious meals throughout the day. The atmosphere was inviting, making it a perfect spot for breakfast before a day on the beach.” view full review

Spacious and Functional

“In my suite, the bathroom was impressively spacious, equipped with all the necessary amenities. Though it could use some updating, I appreciated the overall size and comfort it offered during my stay.” view full review

Expansive Suites with Ocean Views

“The room was huge and featured amazing ocean views that I could enjoy right from my bed. This beautiful setting truly enhanced my relaxation experience, making it a perfect retreat.” view full review

Relaxation at Its Best

“The peaceful vibe of the hotel made my afternoons at the pool incredibly relaxing. With the beautiful beachfront view and a serene environment, it was exactly what I needed to unwind during my vacation.” view full review

General

Non-smoking rooms
Paid Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
24-hour security
Smoke detectors
Fire extinguishers

Services

Room service
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Children

Cots

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Dining table

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Calle Retorno Boulevard Kukulcan, Km. 13.5, Cancun, Mexico, 77500

Map view

street view

Calle Retorno Boulevard Kukulcan, Km. 13.5, Cancun, Mexico, 77500

City landmarks

Mall

La Isla Shopping Village

1.4 km

CancunMexico

Avenida Kukulkan

1.3 km

Aquarium

Interactive Aquarium

1.4 km

Beach

Playa Marlin

1.3 km

Museum

Mayan Museum of Cancun

3.1 km

Museum

Cancun Wax Museum

1.4 km

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

1.3 km

Museum

Museo Subacuatico de Arte

1.3 km

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

1.3 km

Mall

Kukulcan Mall

1.3 km

Mall

Luxury Avenue

1.5 km

Mall

Kukulcan Plaza

1.3 km

Shopping Area

Fashion Harbour

1.1 km

Blvd Kukulcán Km 12.5

La Europea

670 m

Night club

H Roof

970 m

Tequila Museum

1.1 km

Mall

La Madonna

1.1 km

Aquarium

Aquarium Cancun

1.1 km

Park

arte Garden

1.4 km

Beach

Playa - Beach

1.6 km

Beach

Playa Ballenas

1.6 km

Cancun Golf Club at Pok Ta Pok

1.2 km

Blvd. Kukulcan

Dolphinaris Cancun

2.3 km

Nearby

Backstage Theatre

10 m

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

280 m

Shopping Area

Luxury Avenue Cancun

160 m

Luxury Avenue Shopping Mall

160 m

Blvd. Kukulcan 13

Marlin Beach

430 m

Underwater Museum NO MUSEO

420 m

Restaurants

Hacienda Sisal

1.7 km

Blvd Kukulcan 32 Between Kukulcan Plaza & The Royal Sands & Spa

La Veranda

2.0 km

Blvd Kuculcan The Royal Sands

Tequila Grill

1.3 km

Kukulcan Plaza Kukulcan Plaza 2nd Level

Starbucks

1.3 km

Kukulkan

La Pizza

1.3 km

Hotelera Cancun Blvd. Kukulkan km 9.5 Zona Pasaje Turistico Plaza Dady-O Local B6

Mi Chelitas Bar & Restaurant

1.3 km

Bvd. Kukulkan

MrPampas Kukulcan

1.2 km

Boulevard Kukulcan km 13 col. Benito Juarez

La Destileria Cancun

670 m

Boulevard Kukulcan km 12.65

El Fish Fritanga

840 m

Blvd. Kukulkan KM.12.6 Hotel Zone Between La Europea & Dominos

El Cafe Mexicano

2.5 km

Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36

The Caribe Bar & Grill

2.5 km

Retorno del Rey #36

Reviews and Ratings

Feedback from previous guests about their experience.

70%

enjoyed the hotel and would happily stay again

7.0/10

Very good

Rooms

7.4

Location

8.8

Service

7.0

Dining

5.8

James

United States, February 2025

5.6/10

I had a mixed experience at the hotel. While the location is incredible with beautiful beach views, the service was lacking, and the restaurant left much to be desired in terms of quality. The amenities were decent, but there were definitely areas that need improvement, especially regarding maintenance. It's a great spot if you're just looking for a place to sleep between outings.

Rooms

7.0

Our room had a stunning beach view, but it was quite outdated and the air conditioning was not functioning properly. The first room we had was bigger but old, while the second one was modern and comfortable.

Service

5.0

The service was pretty disheartening. I found the reception staff to be unhelpful when we reported issues with our air conditioning.

Location

9.0

The location is truly unbeatable, right near the beach and within walking distance to various places, which made it convenient for exploring.

Dining

5.0

Dining options were quite disappointing. The restaurant felt messy, and I didn't enjoy the meals we had there.

Facilities

5.0

The hotel featured a nice pool, but overall, the amenities felt underwhelming and poorly maintained.

Homer

United States, February 2025

6.8/10

Our stay at the hotel had its ups and downs. The room was spacious with a breathtaking ocean view, and we loved the quiet beach area nearby. However, some aspects like the shower and service had noticeable issues that detracted from our experience. Overall, it offered decent value for money but definitely needs improvements in maintenance.

Rooms

8.0

The room was spacious and offered a stunning view of the ocean. It had its charm, although some elements were dated and required maintenance.

Service

5.0

While the staff were friendly, the service was occasionally slow, especially during peak times. There were delays with the shuttle service which was frustrating.

Location

9.0

The hotel is nestled in a quieter area of the hotel zone, perfect for relaxing by the beach. It's a short walk to some great sunset-watching restaurants.

Dining

6.0

Breakfast was much better than dinner with a nice variety offered. Dinner options were just okay but not remarkable.

Facilities

6.0

The hotel facilities could use an update; there were some renovations visible, but overall they felt a bit worn down.

Stephanie

United States, January 2025

7.6/10

Hotel Casa Turquesa offers a cozy, intimate atmosphere adorned with beautiful art and a lovely pool deck, making it a great choice for relaxed getaways. The staff is attentive and friendly, particularly Eduardo and Manuel at the front desk. However, the WiFi connection can be unreliable, and the beds are quite firm, which may not suit everyone's preferences.

Rooms

7.0

The rooms are comfortably designed, featuring art, though the beds are quite firm.

Service

9.0

The service was fantastic; staff like Eduardo, Manuel, and Oscar made my stay enjoyable.

Location

8.0

The hotel is conveniently located near shopping and dining venues, which was perfect for our beach activities.

Dining

7.0

While the restaurant had a limited menu, the food was enjoyable, and the staff made sure we were entertained.

Facilities

7.0

The hotel features a beautiful pool area and art exhibits throughout the property; however, it's worth noting that the WiFi can be hit or miss.

Emil

United States, December 2024

7.4/10

My stay at this hotel was marked by mixed experiences. The view from the oceanfront room was stunning, and I appreciated the charming décor reminiscent of a European boutique hotel. However, I encountered several maintenance issues, especially with the shower and water pressure, which detracted from the overall comfort. While I enjoyed the intimate atmosphere, ongoing renovations could be a downside for some guests.

Rooms

7.0

The ocean view from our junior suite was breathtaking. It had a lovely old-world charm with spacious accommodations, although a few maintenance issues like a dripping shower and an unpainted terrace were evident.

Service

8.0

The service was a highlight, with a warm welcome from Mousaf, who made dining alone less daunting by introducing me to other guests.

Location

9.0

The hotel is nestled in a quieter area of the hotel zone, which was a pleasant surprise and allows for easy access to the beach and nearby restaurants.

Dining

6.0

Dining at the hotel was hit or miss. The breakfast was decent, with customizable options, but dinner didn't quite impress me compared to local spots nearby.

Facilities

7.0

While the facilities felt intimate and relaxing, ongoing renovations were present throughout the property. However, they didn't disrupt my stay.

James

United States, December 2024

7.8/10

Casa Turquesa offers spacious rooms with stunning ocean views that blend old-world charm with modern amenities. The service was personable, with staff making dining experiences enjoyable. However, some facilities were in need of renovations, and the water pressure could use improvement. Despite the few drawbacks, the hotel represents good value for a boutique stay in Cancun's quieter hotel zone.

Rooms

8.0

The rooms are spacious and well-appointed, featuring high ceilings and lovely ocean views. My suite had a terrace with a jacuzzi, adding to the charm.

Service

9.0

Service was friendly and accommodating; the staff made an effort to enhance my dining experience, even seating me with other guests when I dined alone.

Location

9.0

Nestled in Cancun's hotel zone, the location is quiet yet close to various restaurants and shopping. It's a hidden gem away from the crowded tourist areas.

Dining

7.0

While the food was only okay during dinner, breakfast was much better with both buffet and a la carte options available. Staff were flexible and willing to customize dishes.

Facilities

6.0

The facilities are in the midst of renovations; some areas need refreshing, but it didn't detract significantly from the atmosphere.