Hotel & Museo Casa Turquesa Cancun, Cancun - Reviews, Room Options & Prices 2025

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About the Hotel

Calle Retorno Boulevard Kukulcan, Km. 13.5, Cancun, Mexico, 77500

Hotel & Museo Casa Turquesa, a 4-star oceanfront luxury boutique hotel in Zona Hotelera, features a private beach area, magnificent art gallery, and outdoor pool. The property provides free private parking, tennis court, and concierge services, catering to celebrities and jet-set members seeking seclusion.

Luxury Sea View Rooms

All rooms at Hotel & Museo Casa Turquesa feature a private terrace with sea views and hot tub. Each accommodation includes air conditioning, flat-screen TV with satellite channels, seating area, and private bathroom. The suites offer iPod connectivity and clock radios.

Three Distinct Dining Venues

El Mirador Restaurant overlooks the pool and Caribbean Sea, while Celebrity serves continental cuisine in an intimate setting. Terraza Belle Vue provides open-air dining under a palapa with lagoon views.

Sports and Safety Amenities

Casa Turquesa maintains a lighted tennis court and outdoor swimming pool. The concierge arranges water sports activities and tours. Safety features include carbon monoxide detectors, fire extinguishers, and security systems.

Beachfront Central Location

The hotel sits directly on Cancun's beach, surrounded by shopping and dining destinations. Nearby attractions include Fashion Harbour (0.5 miles), La Isla Shopping Village (0.9 miles), and Museo Subacuatico de Arte (0.8 miles).

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

70 m²

Bed options:

2 King Size Beds

Sea view

Shower

Balcony

room details

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Two-Bedroom Suite

Max:

2 persons

120 m²

Bed options:

1 King Size Bed

Sea view

Shower

Private pool

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Cancun 6.7 mi

Airports

Cancun (CUN) 11.7 mi

Isla Mujeres (ISJ) 19.1 mi

What our guests says about facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious and Inviting Suite

I was thrilled with the size of the suite we stayed in at Casa Turquesa. It was vast, featuring three rooms, including a lovely living room and a kitchen with a dining table. The comfortable main bedroom had a big balcony that offered an enchanting view. Plus, having a hot tub on the balcony made for perfect evenings. The overall experience was relaxing and much better than I had anticipated!

Bill123. USA, 2024-02-15Read full review on

Great Dining Experience

The restaurant at Casa Turquesa was a good surprise! I enjoyed their breakfast menu immensely, with a variety of delicious options. The atmosphere was lovely, full of light and right near the beach, making for an enjoyable dining experience every morning. I look forward to trying out their dinner menu next time.

Eddie456. Canada, 2024-03-21Read full review on

Relaxing Beach Vibes

The hotel's private beach area was perfect for unwinding. We could always find a chair to relax on, and the pool area was also quite inviting. I loved lounging with a good book while listening to the waves. It was a serene escape from the hustle and bustle.

Theodore789. UK, 2024-04-05Read full review on

Charming Artistic Ambiance

I absolutely loved walking around the hotel, which felt like an art gallery with its various sculptures and paintings. It made my stay feel unique and vibrant, bringing charm to every corner. I enjoyed discovering new art pieces during my walks around the hotel.

John332. Australia, 2024-05-17Read full review on

What’s included

General

Non-smoking rooms
Paid Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
24-hour security
Smoke detectors
Fire extinguishers

Services

Room service
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Children

Cribs

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Dining table

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Calle Retorno Boulevard Kukulcan, Km. 13.5, Cancun, Mexico, 77500

Map view

street view

Calle Retorno Boulevard Kukulcan, Km. 13.5, Cancun, Mexico, 77500

City landmarks

Mall

La Isla Shopping Village

4600 ft

CancunMexico

Avenida Kukulkan

4300 ft

Aquarium

Interactive Aquarium

4600 ft

Beach

Playa Marlin

4400 ft

Museums

Mayan Museum of Cancun

1.9 mi

Museums

Cancun Wax Museum

4500 ft

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

4300 ft

Museums

Museo Subacuatico de Arte

4400 ft

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

4300 ft

Mall

Kukulcan Plaza

4200 ft

Mall

Luxury Avenue

4800 ft

Mall

Kukulcan Plaza

4300 ft

Shopping Area

Fashion Harbour

3500 ft

Blvd Kukulcán Km 12.5

La Europea

2200 ft

Night club

H Roof

3200 ft

Tequila Museum

3600 ft

Mall

La Madonna

3700 ft

Aquarium

Aquarium Cancun

3700 ft

Parks

arte Garden

4500 ft

Beach

Playa - Beach

5300 ft

Beach

Playa Ballenas

5300 ft

Cancun Golf Club at Pok Ta Pok

3900 ft

Blvd. Kukulcan

Dolphinaris Cancun

1.4 mi

Nearby

Backstage Theatre

100 ft

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

1000 ft

Shopping Area

Luxury Avenue Cancun

600 ft

Luxury Avenue Shopping Mall

600 ft

Blvd. Kukulcan 13

Marlin Beach

1500 ft

Underwater Museum NO MUSEO

1400 ft

Restaurants

Hacienda Sisal

1.1 mi

Blvd Kukulcan 32 Between Kukulcan Plaza & The Royal Sands & Spa

La Veranda

1.2 mi

Blvd Kuculcan The Royal Sands

Tequila Grill

4300 ft

Kukulcan Plaza Kukulcan Plaza 2nd Level

Starbucks

4400 ft

Kukulkan

La Pizza

4400 ft

Hotelera Cancun Blvd. Kukulkan km 9.5 Zona Pasaje Turistico Plaza Dady-O Local B6

Mi Chelitas Bar & Restaurant

4400 ft

Bvd. Kukulkan

MrPampas Kukulcan

3900 ft

Boulevard Kukulcan km 13 col. Benito Juarez

La Destileria Cancun

2200 ft

Boulevard Kukulcan km 12.65

El Fish Fritanga

2800 ft

Blvd. Kukulkan KM.12.6 Hotel Zone Between La Europea & Dominos

El Cafe Mexicano

1.5 mi

Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36

The Caribe Bar & Grill

1.5 mi

Retorno del Rey #36

Reviews and Ratings

Feedback from previous guests about their experience.

70%

enjoyed the hotel and would happily stay again

7.0/10

Very good

Rooms

7.4

Location

8.8

Service

7.0

Dining

5.8

James

United States of America, February 2025

5.6/10

I had a mixed experience at the hotel. While the location is incredible with beautiful beach views, the service was lacking, and the restaurant left much to be desired in terms of quality. The amenities were decent, but there were definitely areas that need improvement, especially regarding maintenance. It's a great spot if you're just looking for a place to sleep between outings.

Rooms

7.0

Our room had a stunning beach view, but it was quite outdated and the air conditioning was not functioning properly. The first room we had was bigger but old, while the second one was modern and comfortable.

Service

5.0

The service was pretty disheartening. I found the reception staff to be unhelpful when we reported issues with our air conditioning.

Location

9.0

The location is truly unbeatable, right near the beach and within walking distance to various places, which made it convenient for exploring.

Dining

5.0

Dining options were quite disappointing. The restaurant felt messy, and I didn't enjoy the meals we had there.

Facilities

5.0

The hotel featured a nice pool, but overall, the amenities felt underwhelming and poorly maintained.

Homer

United States of America, February 2025

6.8/10

Our stay at the hotel had its ups and downs. The room was spacious with a breathtaking ocean view, and we loved the quiet beach area nearby. However, some aspects like the shower and service had noticeable issues that detracted from our experience. Overall, it offered decent value for money but definitely needs improvements in maintenance.

Rooms

8.0

The room was spacious and offered a stunning view of the ocean. It had its charm, although some elements were dated and required maintenance.

Service

5.0

While the staff were friendly, the service was occasionally slow, especially during peak times. There were delays with the shuttle service which was frustrating.

Location

9.0

The hotel is nestled in a quieter area of the hotel zone, perfect for relaxing by the beach. It's a short walk to some great sunset-watching restaurants.

Dining

6.0

Breakfast was much better than dinner with a nice variety offered. Dinner options were just okay but not remarkable.

Facilities

6.0

The hotel facilities could use an update; there were some renovations visible, but overall they felt a bit worn down.

Stephanie

United States of America, January 2025

7.6/10

Hotel Casa Turquesa offers a cozy, intimate atmosphere adorned with beautiful art and a lovely pool deck, making it a great choice for relaxed getaways. The staff is attentive and friendly, particularly Eduardo and Manuel at the front desk. However, the WiFi connection can be unreliable, and the beds are quite firm, which may not suit everyone's preferences.

Rooms

7.0

The rooms are comfortably designed, featuring art, though the beds are quite firm.

Service

9.0

The service was fantastic; staff like Eduardo, Manuel, and Oscar made my stay enjoyable.

Location

8.0

The hotel is conveniently located near shopping and dining venues, which was perfect for our beach activities.

Dining

7.0

While the restaurant had a limited menu, the food was enjoyable, and the staff made sure we were entertained.

Facilities

7.0

The hotel features a beautiful pool area and art exhibits throughout the property; however, it's worth noting that the WiFi can be hit or miss.

Emil

United States of America, December 2024

7.4/10

My stay at this hotel was marked by mixed experiences. The view from the oceanfront room was stunning, and I appreciated the charming décor reminiscent of a European boutique hotel. However, I encountered several maintenance issues, especially with the shower and water pressure, which detracted from the overall comfort. While I enjoyed the intimate atmosphere, ongoing renovations could be a downside for some guests.

Rooms

7.0

The ocean view from our junior suite was breathtaking. It had a lovely old-world charm with spacious accommodations, although a few maintenance issues like a dripping shower and an unpainted terrace were evident.

Service

8.0

The service was a highlight, with a warm welcome from Mousaf, who made dining alone less daunting by introducing me to other guests.

Location

9.0

The hotel is nestled in a quieter area of the hotel zone, which was a pleasant surprise and allows for easy access to the beach and nearby restaurants.

Dining

6.0

Dining at the hotel was hit or miss. The breakfast was decent, with customizable options, but dinner didn't quite impress me compared to local spots nearby.

Facilities

7.0

While the facilities felt intimate and relaxing, ongoing renovations were present throughout the property. However, they didn't disrupt my stay.

James

United States of America, December 2024

7.8/10

Casa Turquesa offers spacious rooms with stunning ocean views that blend old-world charm with modern amenities. The service was personable, with staff making dining experiences enjoyable. However, some facilities were in need of renovations, and the water pressure could use improvement. Despite the few drawbacks, the hotel represents good value for a boutique stay in Cancun's quieter hotel zone.

Rooms

8.0

The rooms are spacious and well-appointed, featuring high ceilings and lovely ocean views. My suite had a terrace with a jacuzzi, adding to the charm.

Service

9.0

Service was friendly and accommodating; the staff made an effort to enhance my dining experience, even seating me with other guests when I dined alone.

Location

9.0

Nestled in Cancun's hotel zone, the location is quiet yet close to various restaurants and shopping. It's a hidden gem away from the crowded tourist areas.

Dining

7.0

While the food was only okay during dinner, breakfast was much better with both buffet and a la carte options available. Staff were flexible and willing to customize dishes.

Facilities

6.0

The facilities are in the midst of renovations; some areas need refreshing, but it didn't detract significantly from the atmosphere.